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Village cent .2IMG_6897.HEIC

How to Enroll

How to Apply to CARES!

  1. Contact your desired Community Based Organization Core Lead.

  2. Next, the core lead will connect you with a community-based organization outreach staff member who will conduct the CARES pre-screening (are you eligible for CARES?), surveying, and pre-enrollment (what do you need when you show up to a enrollment appointment?).

  3. Once the pre-enrollment and survey is completed, ideally, you will be referred to the health center (Depending on site availability).

  4. A enrollment specialist from a Community Health Center will call you to schedule enrollment appointment. 

CARES Enrollment

  1. Potential patients go to their enrollment appointment (In-person or over the phone) to the Health Center where they want to receive care and bring:                             

    • Proof of Income (Paystub/Taxes)​

      • If they are paid in cash, they will sign a self-attestation form.​

    • Proof of Identity (ex: Matricula, CA ID, Passport)

    • Proof of Residency (Utility Bill)

    • Appointments take 10-20 minutes​

  2. Submitting Application ​

    • ​CARES application are emailed to Contra Costa Health Plan by enrollment counselor for final review.​

    • Application that are submitted BY the 23rd of the month, can expect CARES coverage to begin the 1st of the month (if approved).

    • Application submitted AFTER the 23rd of the month, can expect coverage to begin the 1st of the following month.

  3. Welcome Letter and CARES Card

    •  If approved by Contra Costa Health Plan CARES participants will receive a Welcome Letter and CARES Card from Contra Costa Health Plan. (May take up to 30 days)

Enrolled and Approved

  • CARES participants will have coverage for 12 months.​

  • The CARES participant will no longer be eligible for CARES if they move out the county or are eligible for other health insurance (restricted Medi-Cal does not count).

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